Compensation: Based on experience
Type: Contract to Full-Time
Sologistics is a solar project management company committed to providing its clients with the operations support and consulting services needed to navigate challenging solar markets. We provide a full suite of expediting services for installers and solar companies. We provide support in turnkey solutions, improve existing operations processes, or a selection from an a la carte menu. We emphasize the use of tailored technology and proven project management methodologies to improve our project throughput.
The individual is the customer service specialist who will oversee a portfolio of services related to each project. She/he is responsible for following up with AHJs, utility companies, contractors, and Sologistics team members to ensure service deadlines are met. The individual is required to have excellent communication skills, be able to hold a client-facing position for project updates, and have the ability to take initiative and complete jobs under required timelines in a remote working environment.
Provide quality assurance of data entered into Sologistics’ Salesforce environment on intake of a new project
Ensure that new projects are advanced for intake review within the SLA
Establish and maintain client relationships as primary point of contact/representative
Schedule, host and document Client status update meetings
Liaise with clients for updates on current projects and request materials or documentation as needed
Properly identify new project requirements and oversee service progression within Sologistics’ project management system
Understand the correspondence process with NYC Authorities Having Jurisdiction (AHJs) to ensure the smooth implementation and inspection of solar projects
Identify and resolve internal and external obstacles causing delay of delivery
Handle migration of select documents to the company storage drive upon project completion and/or cancellation
Host, schedule, and attend team meetings at least once weekly
Ad hoc tasks that may be assigned by the Operations Manager
Ability to take initiative amidst ambiguous environments
Capable of collaborating with a team in-person and remotely
Strong verbal communication skills and fluent in English
Ability to conduct independent research and demonstrate a willingness to learn
Strong work ethic and time management skills to successfully work remotely
Flexible and willing to take on multiple tasks in a startup environment
Excellent problem-solving skills
Qualifications and Experience
At least 2 years of experience within the solar industry, NYC preferred
Proven track record of an effective approach to project management
Strong knowledge and experience with Google Suite and PDF applications
Previous experience with Salesforce CRM preferred
Required Education: High school diploma
The Project Coordinator reports to the Operations Manager
Candidates must be legally authorized to work in the US at the time of application.
Ideally, the post holder will commence as soon as possible after the interview process.
Applicants should submit a cover letter along with a resume and contact details of at least one professional reference to firstname.lastname@example.org
Sologistics is an Equal Opportunity Employer.